Beverley Gilbert  -  Service Administrator

As Service Administrator, Beverley looks after a team of engineers covering the Northern section from Leicestershire up to Scotland. This involves scheduling engineer jobs on a daily basis, responding to call out requests and planning in services. Other responsibilities include sending parts for repairs and working with sales and hire to arrange fittings. A large part of the role is customer service, in which Beverley has a great deal of experience, including many years as a Shopping Centre Manager with over 40 shops to look after as well as 6 million customers annually.

Outside of work I like: To go to live gigs. My music interests are rock / heavy metal

How do I wind down? A good single malt, beside a real fire or socialising with friends and having a good laugh.

Philosophical outlook: Laugh at Life as the worst it can do is slap you in the face.